iTeraSource Privacy Policy
Effective Date: May 05, 2026
Table of Contents
Overview
iTeraSource Philippines Corp. (“iTeraSource”, “we”, “us”) is committed to protecting the privacy and security of personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our services. It applies to customers, prospective customers, and individuals interacting with iTeraSource.
What Information We Collect
We may collect the following types of information:
- Contact Information: name, email address, phone number, company details
- Service Information: details related to services provided, account setup, and usage
- Technical Information: IP address, device information, and system logs (where applicable)
- Communications: correspondence with our team (email, phone, support tickets)
We only collect information necessary to deliver and support our services.
How We Use Information
We use personal information to:
- Provide, manage, and support our services
- Communicate with customers and respond to inquiries
- Improve service delivery and operational performance
- Recommend relevant services or solutions
- Meet legal and regulatory requirements
- Detect and prevent fraud or unauthorized activity
Consent
By using our services or providing information to us, you consent to the collection, use, and disclosure of your information as described in this policy, except where otherwise permitted or required by law.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
Disclosure of Information
We do not sell personal information.
We may share information with trusted third parties where necessary, including:
- Service providers and partners supporting service delivery
- Affiliates within the iTeraTEL group of companies
- Payment processors or collection agencies
- Legal, regulatory, or law enforcement authorities when required
All third parties are required to maintain appropriate confidentiality and security safeguards.
International Data Transfers
iTeraSource operates globally. Personal information may be processed or accessed in:
- Canada
- The Philippines
- Other jurisdictions where our partners or infrastructure are located
By using our services, you acknowledge that your information may be transferred across borders and may be subject to the laws of those jurisdictions.
We take reasonable steps to ensure appropriate safeguards are in place to protect your information.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purpose outlined in this policy
- Meet legal, accounting, or requlatory requirements
Data Accuracy
We make reasonable efforts to ensure that personal information is accurate, complete, and up to date.
Customers are encouraged to notify us of any changes to their information.
Security Safeguards
We use appropriate administrative, technical, and physical safeguards to protect personal information, including:
- Restricted access to authorized personnel
- Secure systems and infrastructure
- Internal policies and staff training
Access to personal information is limited to those who require it for legitimate business purposes.
Access and Correction
You may request access to your personal information and request corrections if it is inaccurate or incomplete.
Requests can be made by contacting us using the details below.
Marketing Communications
We may send service updates, relevant information, or promotional communications.
You can opt out at any time by:
- Using the unsubscribe link in the emails
- Contacting us directly
Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:
iTeraSource Philippines Corp.
- privacy@iterasourcecorp.com
- +1 (866) 585-8778
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.