Pricing

Our objective is to provide the highest value in the market while granting you enhanced insight and control through transparent billing.

Customer support outsourcing specialist wearing a headset in a Philippine BPO office

Let us power your business with our simple process & transparent pricing.

Customer support outsourcing specialist wearing a headset in a Philippine BPO office

Our team of highly qualified experts offers individualized round-the-clock assistance catered to your company’s particular requirements. As goods and services spread across platforms, apps, and interconnected ecosystems, customer expectations are changing. To ensure consistency throughout all interactions, brands must have a digital customer experience strategy and procedures that are flexible.

Outsourcing customer service and support enables companies to scale capacity while maintaining quality, speed, and personalization.

iTeraSource Management Services

Our pricing includes salaries, taxes, benefits and ALL support costs.

Billing is in your local currency so it’s easy to understand.

Staff Wages

including entitlements, tax and health insurance (at no cost/mark up)

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iTeraSource Management Services

Our pricing includes salaries, taxes, benefits and ALL support costs.

Billing is in your local currency so it’s easy to understand.

Operational Support

Payroll, finance, workplace security, legal and compliance services, business continuity planning, OH&S.

People + Workplace

Human Resources, induction, attendance, performance management.

Technology

Modern office space and IT equipment, high-speed internet + guaranteed redundancy, 24/7 onsite support.

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Total Monthly Cost

Simple, itemised monthly invoice.

Key Financial Benefits

Customer support outsourcing specialist promoting cost-effective offshore outsourcing solutions

Aside from our offers of cost-effective outsourcing solutions that help businesses reduce hiring, training, infrastructure, and operational expenses without compromising quality. iTeraSource delivers flexible and scalable pricing designed to maximize ROI while keeping costs predictable. Businesses can save up to 70% on labor and overhead costs through Philippine outsourcing, making iTeraSource a smart and affordable partner for long-term growth.

Reduced
Labor Costs

As the biggest e-commerce, technology, and financial services companies already do, you may save up to 65% on labor by outsourcing customer care in the Philippines.

Recruiting
Costs

Reduced costs for advertising, screening, and interviewing as the outsourcing provider manages these processes.

Customer support outsourcing specialist promoting cost-effective offshore outsourcing solutions

Efficiency and
Profitability

By shifting to a “follow the sun” model (24/7 operations), companies boost productivity and profitability.

Lower
Exit Costs

Flexible contracts in the Philippine BPO sector often allow for low-cost downsizing or contract termination with 30–90 days’ notice.

Lower Overhead Expenses

Companies eliminate expenses related to hiring, training, office rent, utilities, and IT infrastructure.

Variable Cost Transformation

Outsourcing allows businesses to turn fixed, permanent overhead into variable costs.

Get in Touch with us

You can either book a meeting or fill-up the form. An expert will be with you shortly.